Find Answers to Common Questions

Frequently asked questions

📌 General Questions

❓ What is Iazamed?


Iazamed is a digital healthcare platform that helps doctors manage patient records and assists in diagnosing conditions through an AI-powered Q&A system. Patients can also track and store their health information securely.

❓ Who can use Iazamed?


Iazamed is designed for both healthcare professionals and patients. Doctors can store and access medical records, while patients can track their health data in one secure place.

❓ Is Iazamed free to use?


The basic features of Iazamed are free for all users. However, additional premium tools may be available for healthcare professionals.

📲 Using the App

❓ How do I get started with IazaMed?


1. Download the app from the App Store or Google Play.

2. Sign up as a doctor or patient.

3. Set up your profile and start managing medical records or tracking health data.

❓ Do I need an internet connection to use IazaMed?


Yes, an internet connection is required to access and update medical records, use the diagnostic assistant, and sync data across devices. Some features may be available offline, but full functionality requires connectivity.

❓ Is IazaMed available on all devices?


Absolutely! IazaMed follows strict security protocols and encryption standards to protect your personal health data.

🔐 Security & Privacy

❓ Is my medical data secure?


Yes, Iazamed prioritizes data security. We use end-to-end encryption and comply with healthcare data protection regulations to ensure your information remains private and secure.

❓ Who can access my medical records?


Your medical records are only accessible to you and authorized healthcare professionals. Patients control who can view their information.

❓ Can patients update their own medical records?


Absolutely! IazaMed follows strict security protocols and encryption standards to protect your personal health data.

🚀 Need More Help?

If you didn’t find the answer you were looking for, feel free to contact our support team for further assistance.


📩 Email Support: [email protected]

📞 Phone: +44 20 3807 3802